Discover U is a company-wide resource for corporate training, development, and improving performance.
Using experiential learning—"learning through doing"—we provide a wide range of opportunities for ongoing professional growth at every step of your career journey. Discover U supports every employee's and crew member's development, regardless of his or her role or location.
How We Serve
Discover U designs all training to reinforce the company’s core values at the individual, team, and corporate levels. We respect our team by training to enhance teamwork dynamics and advance overall company performance. We do it right by keeping employees and crew members up to speed on company advancements and updates. Above all, we provide excellent customer service training to benefit passengers, employees, and crew members alike.
What We Offer
Discover U provides a wide range of instructor-led and online, computer-based training to:
- Build and enhance job-specific skills
- Advance management and leadership skills
- Gain expertise on Princess products and services
- Meet your department's specialized training needs
- Comply with the latest safety and workplace conduct requirements
Discover U features our innovative Leadership Series, which imparts essential information to help department heads, managers, and supervisors lead effective and efficient teams. The Customer Service program provides a unique way of looking at guests, helping all team members create an amazing guest experience.
Computer-based opportunities include key Policies and Procedures necessary to your department, critical Safety information, and English as a Second Language.
Learning & Development Managers are on board to assist and any questions you may have.